About Human Resources Explained

In this Ebook, you’ll gain an in-depth understanding of the role of an HR professional and the importance of effective communication in HR. We’ll cover the essential steps of the recruitment and selection process, from job posting to interview techniques. You’ll learn how to conduct behavioral, competency-based, panel, stress, structured, and unstructured interviews to select the best candidates.

We’ll also dive into the most critical Human Resources Key Performance Indicators (KPIs), such as time-to-fill, cost-per-hire, voluntary turnover rate, and employee engagement survey scores. You’ll learn how to measure and analyze KPIs to improve your recruitment and retention processes.

You’ll also learn about succession planning, organizational culture, change management, collective bargaining, human resources information systems (HRIS) and analytics, global human resources, and the future of HR.

‘...frontrunner in delivering top-tier digital business resources...’

‘...has been making waves with its flagship product...’

‘...consistent emphasis on simplifying complex business topics...’

‘...shaping the future of digital business learning...’

‘...valuable resource in the ever-evolving world of business education...’

Introduction to Human Resources
Understanding the Role of an HR Professional
The Importance of Communication in HR
Recruitment and Selection Process
1. Job Posting
2. Sourcing Candidates
3. Resume Screening
4. Background & Reference Check
Interviewing Techniques
1. Behavioral Interviewing
2. Situation, Task, Action, Result (STAR) Method
3. Competency-Based Interviewing
4. Panel Interviews
5. Stress Interviewing
6. Structured Interviewing
7. Unstructured Interviewing
Human Resources Key Performance Indicators (KPIs)
1. Time to fill
2. Cost per hire
3. Applicant-to-hire ratio
4. Voluntary turnover rate
5. Involuntary turnover rate
6. Employee engagement survey scores
7. Number of training hours per employee
8. Percentage of employees participating in training
9. Employee satisfaction survey scores
10. Employee productivity rate
Onboarding and Orientation
1. Pre-boarding
2. Orientation
3. Assimilation
4. Training
5. Follow-up
Employee Relations and Conflict Resolution
Performance Management
1. Setting Performance Goals
2. Performance Appraisal
3. Employee Development and Coaching
4. Employee Recognition and Rewards
5. Employee Feedback
6. Continuous Performance Management
7. Managing Underperforming Employees
8. Performance Management Systems
Employee Development and Training
1. On-the-job training
2. Mentoring
3. Coaching
4. E-learning and online training
5. Classroom training
6. Conferences and workshops
7. Self-directed learning
8. Job rotation
9. Stretch assignments
10. Cross-functional training
Employee Retention and Turnover
5 Steps to a better Gap Analysis
1. Identifying the gap
2. Analyzing the gap
3. Prioritizing the gap
4. Developing a plan
5. Monitoring and evaluating progress
Compensation and Benefits
Legal Compliance and Regulations
Diversity, Equity, and Inclusion
Employee Engagement and Wellness
Employee Handbooks, Policies and Records Management
Employee Termination and Exit Interviews
Succession Planning
Organizational Culture
Change Management
Collective Bargaining
Human Resources Information Systems (HRIS) and Analytics
Global Human Resources and the Future of HR
Conclusion